PEFF Virtual Screenings FAQ

UNLOCK WINDOW: All films will be available to watch anytime from April 13-18, 2021, with the exception of one film; the world premiere of “Observatory” which will be available at 7 p.m. on Friday April 16 followed immediately by a Q&A with the director and subject of the film. The film will remain available to watch on demand for the duration of the festival.

All other films will be available from 10:00 a.m. on Tuesday April 13 through the conclusion of the festival on Sunday evening, April 18 at 10:00 p.m., barring any screening limits that apply to specific films. If any film exceeds our capacity caps it will be listed as sold out.

WATCH WINDOW: Once you click play, you may pause, but you will have 24 hours to finish enjoying the content.

All unlock and watch windows close at 10:00p.m. on the last day of the festival, April 18, 2021.

Please confirm that you are logged in with the same email address or Facebook login you used to reserve the film(s). You can login using the login link at the upper right corner of the screen, or if you are not logged in at all you’ll be prompted to login after clicking “Unlock Now.”

Yes, you have complete access to the entire program during your watch window.

You can create a watch list using the My Content Library feature in the virtual festival. Add content to your library by unlocking the films that you would like to watch within the player.

Go to peff.eventive.org and make sure you are signed in to your account in the upper right corner.

To view your Content Library, click your initials in the upper right corner, and from the drop-down menu, select My Content Library.
Once you click “Unlock” you will be able to watch the film anytime within the dates of the festival. Note: Do not click “Watch Now” (or press play) until you are ready to watch the film. Once you press “Watch Now,” you have 24 hours to watch the film.

All content is accessible through Eventive.

Content can be watched on PCs running Windows (Versions 7, 8, and 10) and Intel-based Macs running macOS 10.12+ (Sierra). You can also watch films on Android tablets and phones using Chrome on Android 6.0 or later, and on iPhones and iPads using Safari on iOS 11.2 or later.

If you have an Apple TV or Roku device, you can use Eventive TV apps for these platforms. If you have a Chromecast, you can cast to it from Chrome on your computer or Android phone or tablet. At this time, streaming the festival using Amazon products (FireStick, FireCube, Kindle, etc.) is not available. Please note: live events are unavailable to watch via the TV apps, and you must unlock films in your web browser before they will be available in the TV apps. Roku’s app does not allow for captions. For helpful tips about using Apple TV and Roku, click here.

Additionally, you can connect your computer to your TV or another external monitor via HDMI cable. Visit the Eventive FAQ for more information!

Please reference the supported operating systems and browsers below. If you are trying to access a film program and receive an error message, clear your browser history, then close and restart your browser.

Supported operating systems:

OS X/macOS: 10.9 or later
Windows: Windows 7 or later
Linux: Ubuntu 16.04 or later / Fedora 25 or later / Red Hat Enterprise Linux 7.0 or later

Supported browsers:

Chrome: Version 51 and newer
Safari: 9 and newer
Internet Explorer: 11
Edge: Version 31 and newer

Mobile:

iOS: iOS 9.0 or later
Android: Android 4.4 or later
Windows Phone (beta): Windows Phone 8.0 or later

PASS – Think of it as a virtual badge. You will use it to unlock virtual programs before and during the festival

VIRTUAL CINEMA – This is the online platform where all films at PEFF 2021 will be available to stream. Find the virtual cinema here: peff.eventive.org.

LIVE STREAM PROGRAM – For our purposes, a Livestream event will include those that happen at a specific time and occur live (Filmmaker Q&As.) and recorded versions of live events that occurred earlier in the festival.

AVAILABILITY WINDOW – This is the time frame during which a program is available.

UNLOCK WINDOW – This is the time frame one has after unlocking a program to begin watching it.

WATCH WINDOW – Once a program is unlocked, the watch window is the amount of time one has to view the program.

All scheduled program times are listed in Eastern Standard Time.

Many of the films will be available during the 2021 PEFF to watch from anywhere in the world.