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Using Customer Relations Software

January 9 @ 6:30 pm - 8:00 pm

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In this class we’ll cover the basics of using Customer Relationship Management (CRM) systems. CRMs are helpful for small-biz owner/operators, freelancers/consultants and professionals who want to better manage their professional network, existing and new relationships, as well as keeping track of sales leads, prospects, deals-in-progress and after-sales support. We’ll go over the basics of set-up, email templates, open/click tracking, customer segmentation and more. This class looks at start two systems that offer freemium plans. Instructor: Rahul Krish


January 9
6:30 pm - 8:00 pm
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